Employee disputes and misconduct occur in many workplaces. Allegations regarding bullying, harassment, discrimination, and misconduct can present a range of challenges for an organisation. These situations can be personal, complicated and almost always, unpleasant, and have consequences for the people involved. If these issues are not addressed, they may result in continuing workplace problems and unnecessary costs to the employer. Employee morale is likely to suffer, which could lead to increased absenteeism and return to work claims.

Few managers are experienced in investigating workplace complaints. Others have insufficient time to handle complex, emotional cases on top of their existing workload. In addition, if the investigation is run by an employee of the organisation,  there is a risk of perceived bias towards either the complainant or the accused employee. Outsourcing workplace investigations to an independent specialist is a practical, efficient and cost-effective option.

We conduct independent, impartial investigations into formal complaints in the workplace, and make findings of fact.  We advise companies on policy breaches, workplace health and safety issues, people and performance issues. We then recommend post-investigation support strategies for you to adopt moving forward. Engaging an experienced, independent, external workplace investigator will help you:

  • Identify and understand the issue in its entirety
  • Address the issue in a timely and transparent manner
  • Deliver procedural fairness for all parties
  • Ensure compliance with relevant legal and regulatory frameworks
  • Reduce the risk of any disciplinary action taken as a result of the investigation being overturned
  • Avoid distracting managers from their core responsibilities
  • Minimise confusion and distraction of staff
  • Be confident that you have reliable facts and can make defendable decisions.

We investigate the matter efficiently, thoroughly and with discretion. Our  approach is confidential, impartial, and fair to employees.

Why not get in touch to discuss how we can help you resolve your current Workplace Dispute. 


Free personal meeting to understand the brief. No financial risk to you. 

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Have questions about how SHAW Workplace can assist you? Want to get in touch to discuss the process? Have other questions or concerns? Simply fill out the form below and we will be in touch within 24 hours.

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Thank you to Ali and your team for your prompt actions in organising the mediation. I have received amazing feedback from those involved about Ali’s calming but methodical approach to ensuring that everyone had the opportunity to be heard, raise their concerns and come up with solutions.  I am confident that with Ali’s help we have put in place a plan for future success. Thanks again for helping us work through the issues and get this great outcome for all.

Tori, People Vision (for Skycity)

November 2018